Returns & Refunds
CAN I RETURN ITEMS?
Due to being a small independent business we cannot accept returns on items that do not fit. However if significant damage or wear are present (that haven’t been mentioned in the description) we are happy to discuss your return within 14 days of receipt of the item. Contact us on info@fadeaway-vintage.com with your request to return your items, including a reason as to why you wish to return them.
* Please note: refunds will be issued for the items ordered, postage charges are non-refundable and any free postage provided as a promotion will have the postage charge deducted from the refunded amount.
The item(s) should be returned unworn in the original condition you received them. Items will be inspected upon receipt back to us to ensure no damage has been made to the garments – if they are not returned in the condition they were received this could affect whether we can refund your order.
Refunds will be issued within 5 working days of receiving the goods back to our address.
You will be advised by email when the refund has been issued on your order.
Please allow for 5-10 working days for the money to appear in your bank account.
Please note that we do not accept returns based on sizing as all items have measurements in the item descriptions which should be checked before purchasing.
If you have any questions regarding returns or refunds please contact us on:
info@fadeaway-vintage.com